Alerts
BPM Evolving Into EPM
April 16, 2008 3:41 PM
A survey conducted by the Economist Intelligence Unit (EIU) in November 2007 indicated that 80 percent of corporate executives believed that an appropriate business intelligence (BI) strategy could really improve reaction time to market changes and customer service, yet only 15 percent thought that their company had adopted BI best practices. According to Oracle's Andrew Pritchard, BPM best-practice models are on the market right now, and "comprise fully integrated applications, sitting on a common BI platform and complete with prepackaged hooks into leading transactional systems." The latest acquisitions have connected BPM solutions with "transactional systems such as ERP, customer relationship management (CRM), supply chain management (SCM), and human capital management (HCM) software." Finance departments can no longer claim sole ownership of BPM tools as entire organizations are now driving performance management. Or, as Pritchard says, BPM is evolving into enterprise performance management (EPM).
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