Study: Business Process Management Initiatives Still Immature

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Study: Business Process Management Initiatives Still Immature

May 8, 2008 10:21 AM

The technology-enabled discipline of business process management (BPM) has achieved rapid adoption among large enterprises in the past few years, but success rates have been less impressive. Now a report from BPTrends notes that while most businesses have begun to formally document their processes, they have not yet embedded behaviors that are typical of advanced BPM users, such as systematically measuring performance or continually improving process efficiency. You can read either the chunky 54-page report (requires free registration) or a press release with the gist of the results.

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